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You might call them “Website Manager”, “Content Manager”, or something else. The person we mean is the one who looks after your Internet presence. Perhaps your IT Manager is responsible for some of the techie things.
It’s always tricky when somebody leaves a small business, finding other people to take over their role. However, when your Webmaster leaves, there are a few extra things to think about.
Your Webmaster may be the only person who knows all about your business on the Internet.
Content is updated by individuals with specific roles, such as Administrator, Editor, and so on. Roles like these have to be authorised, and each will have a login name, password and contact email address.
You should have a single, complete list of all this data. Hold the record in a central location, under the control of someone in authority. In some cases there are legal connotations, so the Company Secretary could own it.
It’s probably not urgent. However, if you and your employee parted with bad feeling, you should consider acting quickly. Websites can be hijacked for spam or other nefarious reasons, and you could find your website down - and rejected by search engines - for quite a long time.
Check this real example. You can lose business, your reputation can be damaged, and it can cost a lot of time and money to fix the website, too.
In any case, be sure to change the domain management password, and all the contact email addresses. If you're at all worried, change all the passwords too.
Here's a list of most of the log-ins and passwords you might have.
Click on any item below to display a short explanation. Click again to hide it.
Related links :
Things you might not think of when the person updating your website leaves the company.
Somewhere there will be login names, passwords, and contact email addresses for all of these. Due diligence requires you should change at least some of them.
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